Section 01: Introduction
Regikansah Ventures (“Regikansah Ventures”, “we”, “us” or “our”) respects the privacy of the people who visit our website and contact us about our products and services.
This Privacy Policy explains what personal information we handle through this website and the enquiries that follow from it, why we use it, who it may be shared with, how long it is kept, and the choices available to you.
It applies to information you submit through our website, including the enquiry form on our Contact page, and to correspondence that follows from an enquiry.
Regikansah Ventures, Tema Light Industrial Area, Tema, Ghana, is responsible for the personal information described in this policy.
Section 02: Information we collect
Information you give us
When you send an enquiry through our website, we ask for:
- Your full name
- Your company or organisation, if you provide it
- Your phone number
- Your email address
- The type of enquiry (product, service, quotation or general)
- The product or service category
- The product name or service you need
- The quantity or project scope, if you provide it
- Your location
- Any additional details or specifications you choose to include
- How you would prefer us to contact you
Please do not include sensitive personal information, such as health details or bank account numbers, in the additional details field. The form is designed for product and service enquiries only.
Our website does not take payments and does not ask for payment card details.
Information collected automatically
The enquiry form works in your browser. When you submit it, the website opens WhatsApp with your enquiry written out, ready for you to send. The website itself does not receive, store or log what you type in the form.
Like most websites, ours runs on a hosting service that may automatically record technical information when you visit, such as IP addresses, browser type and the pages requested, in server or security logs.
We do not currently use analytics, advertising or tracking tools on this website (see Section 09).
Section 03: How we collect information
We collect personal information in the following ways:
- Enquiry form: the information you enter on our Contact page, which the form writes into a WhatsApp message. Nothing is sent to us until you press send in WhatsApp.
- Direct communication: information you choose to share when you contact us or reply to us, including follow-up correspondence about your enquiry.
- Automatically, when you use the website: the limited technical information described in Section 02.
Section 04: How we use information
We use the information you provide to:
- Respond to product enquiries
- Respond to service requests
- Discuss and prepare quotations
- Understand your requirements, such as quantities, locations and the scope of work
- Communicate with you about the products or services you have asked about
- Manage related business correspondence and records
- Keep the website and enquiry form working properly and prevent misuse
Submitting an enquiry through the website does not sign you up to any mailing list, and the website does not build profiles of visitors or make automated decisions about them.
Section 05: Legal basis for processing
We handle personal information in line with Ghana’s Data Protection Act, 2012 (Act 843), which sets out the conditions under which personal information may be processed.
Depending on the situation, we rely on the following grounds:
- Steps you have asked us to take: when you send an enquiry, we use your details to respond and, where relevant, to prepare a quotation or arrange a product or service for you.
- Our legitimate interests: managing business correspondence and keeping the website and enquiry form secure, in ways you would reasonably expect and that do not override your rights.
- Legal obligations: where we need to keep or disclose information to meet a legal requirement.
- Consent: where we ask for your consent for a specific purpose. You can withdraw consent at any time. This does not affect processing that has already taken place.
Section 07: Data storage and security
We take reasonable steps to protect personal information submitted through this website. The website currently:
- Checks each enquiry in your browser before opening WhatsApp, including limits on the length and format of each field
- Does not send enquiries to the website server, save them to a database or file, or write them to the website’s logs
- Hands the enquiry to WhatsApp only when you choose to send it
Once delivered, enquiries are held in our WhatsApp account and, where we correspond by email, our business email account.
No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
Section 08: Data retention
The website does not keep a copy of your enquiry. Enquiries are kept in our WhatsApp account, and in our business email account where we correspond by email, together with any related correspondence.
We aim to keep personal information only for as long as it is needed for the purposes described in this policy, including any legal, accounting or reporting requirements.
When information is no longer needed, we delete it or keep it in a form that no longer identifies you.
Section 10: Your privacy rights
Subject to the conditions and exceptions set out in applicable law, including Ghana’s Data Protection Act, 2012 (Act 843), you can ask us to:
- Tell you whether we hold personal information about you and give you access to it
- Correct personal information that is inaccurate, out of date or incomplete
- Delete personal information where we no longer need it or have no legal reason to keep it
- Stop or limit certain uses of your information, including use for direct marketing
- Withdraw your consent, where we rely on consent
Some requests may be limited where we need to keep information to meet legal obligations, resolve disputes or protect our legal rights. We may also need to confirm your identity before acting on a request.
To make a request, contact us using the details in Section 15. We will respond as soon as we reasonably can.
If you are unhappy with how we have handled your information, please contact us first so we can try to resolve it. You can also raise a complaint with Ghana’s Data Protection Commission.
Section 11: International data transfers
Some of the service providers we use may process information outside Ghana.
WhatsApp, which we use to receive enquiries from the form, is operated by a company based outside Ghana, so the contents of an enquiry may be processed in other countries when it is delivered. Our hosting and email providers may also store information outside Ghana.
We use established providers that operate under their own data protection terms.
Section 12: Third-party websites
Our website may link to other websites, such as Google Maps, WhatsApp or supplier websites. These websites are run by other organisations and have their own privacy practices.
We are not responsible for the content of those websites or for how they handle personal information. Please read their privacy policies before sharing information with them.
Section 13: Children’s privacy
Our website is intended for customers and businesses enquiring about our products and services. It is not directed at children, and we do not knowingly collect personal information from children through it.
If you believe a child has sent us personal information, please contact us so we can look into it.
Section 14: Changes to this policy
We may update this policy when our business practices, website features or legal requirements change. When we do, we will publish the updated version on this page and change the “Last updated” date shown at the top.
Section 15: Questions about your privacy?
If you have a question about this policy, or would like to make a request about your personal information, please contact Regikansah Ventures.
You can email us at regikansahventures@gmail.com, or send a message through our Contact page. Please mention that your message relates to privacy.